EES - RAF Contact Centre

RAF Contact Centre

 Road Accident Fund Claims Centre, Centurion, Tshwane, South Africa

Client: EY, Alexander Forbes Compensation Technologies, A2A Kopano Incorporated Consortium
Contact : Jackie Tong, Advisory COO at EY
Contract period : April 2014 – June 2014
Scope of work:

EES was appointed to provide full professional Engineering Services for the new 300 person Contact Centre including:

  • Mechanical Services: Plumbing and Drainage, HVAC (Heating, Ventilation, Air Conditioning), Fire Protection;
  • Electrical Services: Lighting, Power, Earthing, Smoke Detection;
  • ICT Systems:  Access  Control,  CCTV,  Networks,  Data  and  Telephony,  User  Devices, Telecommunications, Data Centre, Audio Visual and Servers / Storage.
Project Total construction value: approx. ZAR 15 million 
Project involvement value: approx. ZAR 7 million